Payment and Refund Policy

Applies to roof and wall report orders submitted through Discover Abstract Services checkout. We aim for secure service handling and high-quality delivery on every order.

Payment Terms

  • Standard checkout is payment-required for roof and wall report orders and is processed securely by Stripe.
  • Approved client accounts may submit without immediate payment under monthly invoicing terms.
  • Approved monthly invoicing is available in one-cycle or two-cycle monthly billing cadence.

Pricing Terms

  • Product pricing is displayed on the order page at submission time.
  • Expedited processing fee: $10.00 additional per order.
  • Turnaround target: 24 hours for standard deliverables, subject to scope and image quality.

No-Refund Policy

  • All roof and wall report orders are final after payment submission.
  • No refunds are provided for completed, in-progress, or submitted report orders.
  • If an input issue is identified, contact info@discoverabstract.com immediately for review options.

Billing Compliance

  • Monthly billing without immediate payment is limited to pre-approved client accounts.
  • Unapproved accounts must use pay-now checkout before production begins.
  • Discover Abstract Services may update this policy; effective policy is the one published at order time.

Input Issue Review

  • Input issues include incorrect property address, incorrect selected product, missing key measurements, or unreadable supporting files.
  • If an issue is reported quickly and work has not progressed substantially, we may provide rework support or a one-time service credit at our discretion.
  • Review outcomes are case-by-case and do not change the no-refund baseline policy.

Last updated: February 23, 2026

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